# Fourwall : Positioning-Language Guide (EN/AR)
**Purpose:** say what the technology does (powerful claims allowed) without sounding like Fourwall performs accounting, audit, tax/zakat, or bookkeeping services.  
**Status:** practical positioning guide, not legal advice. Items marked **needs Saudi counsel confirmation** must be cleared before publishing contracts or regulated claims.  
**Date:** 2026-11-02 | Owner: Fourwall / ACRDP Company

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## 1. Principles : how Saudi regulators are likely to read your words

### 1.1 The three audiences that matter
1. **SOCPA (under the Accountancy Profession Law):** polices who may hold themselves out as providing accounting, bookkeeping, audit, review, or related professional services (ISIC 6920-type work). Marketing that says *"we do your books / we close your books / we prepare your financials"* reads as a professional service even if you meant software.
2. **MISA (investment licence scope):** a foreign-owned LLC must operate within its licensed activities. Language implying regulated professional services outside the licence (e.g., accounting consulting SBC 702020, administrative consulting 702013) creates scope risk. Planned safe activities: 620113 (AI technologies), 631113 (big data/data science), 702012 (validation of documents and data), 702014 (rehabilitation/restructuring of admin/financial/operational processes), 702017 (senior management consulting : needs municipal operating licence), 620102 (custom software), 620101 (systems integration).
3. **ZATCA (tax agents):** only licensed tax agents may represent taxpayers / provide tax agency services. Anything like *"we file your VAT / we handle your zakat"* reads as tax-agent work.

### 1.2 The core line: tool vs. service
- **Technology product (safe side):** Fourwall provides software that the *client's own finance team* uses. The client owns, approves, and posts to its books. Fourwall configures, integrates, and supports the software.
- **Professional service (danger side):** Fourwall staff performing, reviewing, certifying, or taking responsibility for the client's accounting records, financial statements, reconciliations, VAT returns, or zakat base.
- **Test:** in every sentence, ask *"who is the actor?"* If the grammatical actor is Fourwall doing accounting verbs (we reconcile, we close, we book, we certify, we file), rewrite so the actor is the **client's team** or the **software as a tool** ("your team closes faster using Fourwall", "Fourwall software drafts entries for your approval").

### 1.3 Actor rules
- ✅ Actor = **client's finance team** ("your team approves and posts").
- ✅ Actor = **the software** as a tool ("the platform matches…", "the agent drafts… for your review").
- ❌ Actor = **Fourwall as a firm** performing accounting verbs ("we reconcile your accounts", "our accountants close your month-end").
- ❌ Actor = **Fourwall staff** embedded as the client's finance function ("our team acts as your accounting department").
- Human approval must always be visible: draft → review → approve → post. Never imply fully autonomous posting without client control (even if technically possible).

### 1.4 Words that attract attention
Avoid holding out as: accountants, auditors, bookkeepers, tax advisors/agents, "accounting firm", "audit", "assurance", "certify", "attest", "file (VAT/zakat)", "represent before ZATCA", "outsourced finance department", "managed accounting service". These map to SOCPA-licensed or ZATCA-agent territory : **needs Saudi counsel confirmation** on exact Arabic equivalents (محاسب قانوني، مراجعة، تدقيق، خدمات ضريبية، وكيل ضريبي).

### 1.5 Safe territory
Claims about **software capability, speed, accuracy-assistance, visibility, and workflow** are strong and low-risk when attributed to the tool and paired with client ownership: "match daily", "flag exceptions", "draft entries for approval", "VAT-ready data exports", "dashboards", "shorten close cycles". Implementation, integration, training, and *management advisory on processes* (within 702014/702017 scope) can be sold as separate services : but never as performing the accounting itself.

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## 2. Phrase table : risky → safer (EN + Saudi business AR)

Legend: risk rating = risk of the **risky** phrasing if published. Reason = one line.

| # | Risky (EN) | Safer (EN) | Risky (AR : do NOT use) | Safer (AR : use this) | Risk / Reason |
|---|---|---|---|---|---|
| 1 | "We close your books faster" | "Help your finance team close faster with Fourwall" | "نقفل دفاتركم بسرعة" | "نساعد فريقكم المالي يقفل أسرع باستخدام فورول" | **High** : actor is Fourwall performing the close; fix actor to client's team + tool. |
| 2 | "Automated bookkeeping service" | "Automation software your team uses for bookkeeping tasks" | "خدمة مسك دفاتر آلية" | "برنامج أتمتة يستخدمه فريقكم لمهام مسك الدفاتر" | **High** : "bookkeeping service" = ISIC 6920 / SOCPA territory. |
| 3 | "We post journal entries for you" | "The platform drafts journal entries for your team's review and approval" | "نقيّد القيود المحاسبية عنكم" | "المنصة تجهّز القيود المحاسبية لمراجعة فريقكم واعتمادها" | **High** : posting = performing accounting; keep draft→approve→post with client. |
| 4 | "AI accountant for restaurants" | "AI assistant for your restaurant finance team" | "محاسب ذكي للمطاعم" | "مساعد ذكي لفريقكم المالي في المطاعم" | **High** : "accountant" implies licensed profession. |
| 5 | "We do your month-end close" | "Shorten your month-end cycle : your team reviews and approves" | "نسلّم إقفال نهاية الشهر عنكم" | "اختصروا دورة الإقفال الشهري : فريقكم يراجع ويعتمد" | **High** : month-end close is core accounting service language. |
| 6 | "We reconcile your bank and delivery-app accounts" | "Daily matching of sales, payments, app and bank data : exceptions flagged for your team" | "نسوّي التسويات البنكية وحسابات تطبيقات التوصيل" | "مطابقة يومية للمبيعات والمدفوعات والتطبيقات والبنوك : والفروقات تظهر لفريقكم" | **High** : reconciliation performed by vendor reads as accounting service. |
| 7 | "We file your VAT returns" | "Export VAT-ready sales data for your accountant to review and file" | "نقدّم إقرارات ضريبة القيمة المضافة عنكم" | "صدّروا بيانات مبيعات جاهزة للضريبة يراجعها محاسبكم ويقدّمها" | **High** : filing = ZATCA tax-agent work. |
| 8 | "Zakat and tax handled" | "Cleaner data for your tax advisor's zakat and tax work" | "نتولى الزكاة والضريبة" | "بيانات أنظف تساعد مستشاركم الضريبي في أعمال الزكاة والضريبة" | **High** : implies licensed tax/zakat service. |
| 9 | "We prepare your financial statements" | "Reporting views and exports your team and auditor can use" | "نعدّ قوائمكم المالية" | "تقارير ولوحات وملفات تصدير يستخدمها فريقكم ومراجعكم" | **High** : preparation of financials = professional service. |
| 10 | "Outsourced accounting department" | "Software + implementation that strengthens your existing finance team" | "قسم محاسبة خارجي (Outsourcing)" | "برنامج وتنفيذ يقوّي فريقكم المالي الحالي" | **High** : outsourcing the function = performing it. |
| 11 | "Our team reviews and certifies your numbers" | "Exception flags and audit trails help your team review" | "فريقنا يراجع ويعتمد أرقامكم" | "تنبيهات الفروقات وسجل الإجراءات يساعد فريقكم على المراجعة" | **High** : review/certify = assurance language (SOCPA). |
| 12 | "Guaranteed accurate books" | "Fewer manual errors: daily matching with a full activity log" | "دفاتر دقيقة مضمونة" | "أخطاء يدوية أقل: مطابقة يومية مع سجل إجراءات كامل" | **Medium** : guarantee of books = taking responsibility for the books. |
| 13 | "Invoice processing done for you" | "Read invoice photos and draft bills for your approval" | "نعالج الفواتير عنكم" | "نقرأ صور الفواتير ونجهّزها لاعتمادكم" | **Medium** : actor fix: software drafts, client approves. |
| 14 | "We chase delivery-app claims on your behalf" | "Track delivery-app claims and amounts due in one dashboard for your team to follow up" | "نتابع ونطالب مستحقات تطبيقات التوصيل بالنيابة عنكم" | "تابعوا مطالبات تطبيقات التوصيل والمبالغ المستحقة من لوحة واحدة" | **Medium** : acting on behalf = agency/service; keep to tracking + visibility. |
| 15 | "Real-time financial reporting" | "Daily operational dashboards and exports from your own data" | "تقارير مالية لحظية" | "لوحات تشغيلية يومية وملفات تصدير من بياناتكم" | **Medium** : "financial reporting" implies prepared statements; prefer dashboards/exports. |
| 16 | "Your finance team (our staff)" / "dedicated finance executive" | "Implementation specialist who configures the software with your team" | "موظف مالي مخصص من طرفنا" | "أخصائي تنفيذ يهيّئ البرنامج مع فريقكم" | **High** : embedded staff reads as acting as client's accountant. Titles matter. |
| 17 | "Accounting advisory / CFO advice from Fourwall" | "Process and management advisory on finance workflows (not accounting or tax advice)" | "استشارات محاسبية / توجيه مالي من فورول" | "استشارات إدارية حول تطوير إجراءات العمل المالي (وليست استشارة محاسبية أو ضريبية)" | **Medium** : keep advisory at process/management level within 702014/702017; **needs Saudi counsel confirmation** on scope wording. |
| 18 | "AI agents do the work while you sleep (fully autonomous postings)" | "AI agents draft and match around the clock : nothing posts without your approval" | "وكلاء الذكاء الاصطناعي يشتغلون ويرحّلون بدون تدخل" | "وكلاء الذكاء الاصطناعي يطابقون ويجهّزون على مدار الساعة : ولا ترحيل بدون اعتمادكم" | **Medium** : autonomous posting without approval suggests control of the books. |
| 19 | "Works with QuickBooks/Odoo/POS" (implies we operate them for you) | "Connects to your POS, QuickBooks/Odoo, delivery portals and bank exports : inside your own systems" | "نشغّل كويك بوكس وأودو ونقاط البيع عنكم" | "يرتبط بأنظمتكم الحالية: نقاط البيع وكويك بوكس/أودو وبوابات التوصيل وكشوف البنوك" | **Low** : clarify integration into client's systems, operated under client control. |
| 20 | "VAT-compliant / ZATCA-compliant solution" | "VAT-ready data exports formatted to support your accountant's filing" | "حل متوافق مع الزكاة والضريبة والجمارك" | "بيانات جاهزة للضريبة بصيغة تساعد محاسبكم على التقديم" | **Medium** : "compliant" implies certification/assurance; **needs Saudi counsel confirmation** before any compliance claim. |
| 21 | "Audit-proof your restaurants" | "Complete exception log and document trail your auditor can inspect" | "حصّنوا مطاعمكم ضد المراجعة" | "سجل فروقات ومستندات كامل يستطيع مراجعكم فحصه" | **Medium** : "audit-proof" implies assurance outcome. |
| 22 | "Save on accountants : replace your bookkeeper" | "Free your finance team from manual matching so they focus on review and decisions" | "استغنوا عن المحاسبين" | "حرّروا فريقكم المالي من المطابقة اليدوية ليركّز على المراجعة واتخاذ القرار" | **Medium** : replacement language admits performing the licensed function. |
| 23 | "We validate your documents for compliance" | "Document and data validation checks that flag missing or mismatched fields (SBC 702012)" | "نعتمد مستنداتكم للامتثال" | "فحوصات تحقق من المستندات والبيانات تُظهر النواقص والفروقات" | **Low** : keep "validation" technical (data completeness), not legal/compliance certification. |
| 24 | "Management consulting that fixes your finances" | "Senior management consulting on finance processes and operating workflows" | "استشارات عليا تصلّح أموركم المالية" | "استشارات إدارية عليا لتطوير إجراءات العمل المالي والتشغيلي" | **Low** : anchor to 702017 wording; municipal operating licence required : **needs Saudi counsel confirmation**. |
| 25 | "Powered by AI : results guaranteed" | "AI-assisted matching with confidence scores; your team decides" | "بالذكاء الاصطناعي : نتائج مضمونة" | "مطابقة مدعومة بالذكاء الاصطناعي مع درجات ثقة؛ والقرار لفريقكم" | **Low** : keep human-in-the-loop visible in every AI-agent claim. |
| 26 | "Dashboards show your profit per branch" | "Branch-level sales, cost and delivery-app views from your own approved data" | "لوحات توضح ربح كل فرع" | "لوحات مبيعات وتكاليف وتطبيقات التوصيل لكل فرع من بياناتكم المعتمدة" | **Low** : safe if sourced to client's approved data, not Fourwall-prepared profit figures. |
| 27 | "P&L ready each morning" | "Morning sales-vs-payments summary for your team's review" | "قائمة أرباح وخسائر جاهزة كل صباح" | "ملخص صباحي للمبيعات مقابل المدفوعات لمراجعة فريقكم" | **Medium** : "P&L" implies a prepared financial statement; prefer operational summary. |
| 28 | "Seamless bank integration" | "Import bank exports/CSVs; automatic matching to sales and app payouts" | "ربط بنكي مباشر" | "استيراد كشوف البنوك وملفاتها؛ ومطابقة آلية مع المبيعات ومدفوعات التطبيقات" | **Low** : avoid implying direct banking licence activity; describe file-based import unless SAMA-relevant integration confirmed : **needs Saudi counsel confirmation**. |

> Usage note: the Arabic column uses natural Saudi business phrasing (فريقكم، مطابقة، فروقات، اعتماد). Have a Saudi copywriter do a final pass before website launch : **needs Saudi counsel confirmation** that Arabic equivalents do not use reserved professional titles.

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## 3. Required disclaimers / footer lines (EN + AR)

### 3.1 Website footer (short)
- **EN:** "Fourwall is a technology provider. We do not provide accounting, bookkeeping, audit, review, tax, or zakat services. Your company remains solely responsible for its books, financial statements, and tax and zakat filings. Licensed services are available through independent licensed firms."
- **AR:** "فورول مزوّد تقنية. لا نقدّم خدمات المحاسبة أو مسك الدفاتر أو المراجعة أو التدقيق أو الضريبة أو الزكاة. وتبقى شركتكم مسؤولة مسؤولية كاملة عن دفاترها وقوائمها المالية وإقراراتها الضريبية والزكوية. والخدمات المرخّصة متاحة عبر مكاتب مستقلة مرخّصة."

### 3.2 Proposals / pitch decks (one slide or box, before pricing)
- **EN:** "How we work: Fourwall software is used by your finance team inside your own systems. Draft entries, matches, and reports are prepared by the software for your review : nothing posts without your approval. You own and control your books at all times. Fourwall does not act as your accountant, auditor, or tax agent."
- **AR:** "طريقة عملنا: برنامج فورول يستخدمه فريقكم المالي داخل أنظمتكم. القيود والمطابقات والتقارير يجهّزها البرنامج لمراجعتكم : ولا يتم أي ترحيل بدون اعتمادكم. وتبقى الدفاتر تحت ملكيتكم وسيطرتكم في جميع الأوقات. فورول لا يعمل كمحاسبكم أو مراجعكم أو وكيلكم الضريبي."

### 3.3 Contracts (order form + MSA : instruct counsel to embody)
- **EN (clause summary for counsel):** "Provider supplies a SaaS platform and optional implementation and management-advisory services. Customer retains sole ownership, control, and responsibility for its accounting records, internal controls, financial statements, and tax/zakat compliance, including all approvals and postings. Provider personnel shall not act as Customer's accountant, bookkeeper, auditor, or tax agent, and Provider offers no assurance on financial statements or filings. Customer may engage an independent SOCPA-licensed firm / licensed tax agent for professional services; Provider may refer on request without sharing fees."
- **AR (clause summary for counsel):** "يقدّم المزوّد منصة برمجية كخدمة (SaaS) وخدمات اختيارية للتنفيذ والاستشارات الإدارية. ويحتفظ العميل وحده بملكية دفاتره المحاسبية وضبطه الداخلي وقوائمه المالية والتزامه الضريبي والزكوي ومسؤوليتها الكاملة، بما فيها جميع الاعتمادات والترحيلات. ولا يعمل موظفو المزوّد كمحاسبين أو ماسكي دفاتر أو مراجعين أو وكلاء ضريبيين للعميل، ولا يقدّم المزوّد أي تأكيد على القوائم المالية أو الإقرارات. ويجوز للعميل التعاقد مع مكتب مستقل مرخّص من الهيئة السعودية للمراجعين والمحاسبين (سوكبا) / وكيل ضريبي مرخّص للخدمات المهنية؛ ويجوز للمزوّد الإحالة عند الطلب دون تقاسم للأتعاب."
- Fee-sharing / referral commissions with licensed firms: **needs Saudi counsel confirmation** (independence and fee rules).

### 3.4 Sales-email / WhatsApp one-liner
- **EN:** "Quick note: Fourwall is software your team uses : you keep full control of your books; we don't act as accountants or tax agents."
- **AR:** "ملاحظة سريعة: فورول برنامج يستخدمه فريقكم : وتبقى الدفاتر تحت سيطرتكم الكاملة؛ ولا نعمل كمحاسبين أو وكلاء ضريبيين."

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## 4. Contract structuring language

### 4.1 Three-part commercial structure (use these headings verbatim)
1. **SaaS subscription (core):** "Subscription to the Fourwall platform, including hosting, support, and standard updates. Customer administers its own users, roles, and approval workflows."
2. **Implementation (optional, fixed-scope):** "Configuration, integration to Customer systems (POS, accounting software, delivery portals, bank-export imports), data-mapping, training, and go-live assistance. Implementation does not include performing, reviewing, or taking responsibility for Customer's accounting records."
3. **Management advisory (optional, process-level):** "Advisory on finance and operating workflows, controls design, and close-process efficiency (aligned to CR activities 702014 / 702017). Excludes accounting, audit, tax, and zakat professional services." : Scope and 702017 municipal licence: **needs Saudi counsel confirmation**.

### 4.2 Client-controls-approvals clause (must-have)
- "All draft journal entries, matches, reconciliations, and reports generated by the platform require review and explicit approval by an authorized Customer user before posting or reliance. Customer configures approval roles and retains full authority to reject, amend, or reverse any system-generated item. Provider cannot post to Customer's books except as an automated function of the software operating under Customer-configured approvals." : Auto-posting mechanics: **needs Saudi counsel confirmation** that the wording preserves the tool-not-service position.

### 4.3 No-accountant / staffing clause (must-have)
- "Provider personnel shall not hold themselves out as, or act as, the Customer's accountant, bookkeeper, finance manager, auditor, or tax agent; shall not sign financial statements, returns, or correspondence on Customer's behalf; and shall not represent Customer before SOCPA, ZATCA, or any authority. Job titles for Provider staff assigned to the account must be product/implementation roles (e.g., Implementation Specialist, Integration Engineer, Customer Success Manager) : never finance-manager/accountant titles."

### 4.4 Licensed-referral clause (optional but recommended)
- "Upon Customer request, Provider may introduce independent firms licensed by SOCPA or registered with ZATCA for accounting, audit, or tax-agent services. Any such engagement is solely between Customer and the licensed firm; Provider is not a party, assumes no professional responsibility, and receives no share of professional fees [unless counsel clears a disclosed referral arrangement : **needs Saudi counsel confirmation**]."

### 4.5 Evidence-preserving language (light touch)
- Keep logs: who approved what, when (user ID + timestamp), for every posted batch. Proposals may mention "full approval audit trail" : this supports the client-control story and helps the client's auditor.

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## 5. Five compliant headline / tagline options

1. **"Your finance team, closing faster."** : فريقكم المالي، يُقفل أسرع. *(Actor = team; speed claim; no service.)*
2. **"Daily matching across POS, apps, and bank : approved by you."** : مطابقة يومية لنقاط البيع والتطبيقات والبنوك : باعتمادكم. *(Capability + control.)*
3. **"From invoice photo to draft entry in minutes : you approve."** : من صورة الفاتورة إلى قيد جاهز خلال دقائق : وأنتم تعتمدون. *(Safe "posts entries" phrasing.)*
4. **"One dashboard for every branch, app claim, and payout."** : لوحة واحدة لكل فرع ومطالبة ومستحقات. *(Visibility, no assurance.)*
5. **"VAT-ready data, prepared for your accountant."** : بيانات جاهزة للضريبة، مهيأة لمحاسبكم. *(Supports : not replaces : the licensed professional.)*

**Never use:** "Your outsourced accounting team" / "فريق محاسبتكم الخارجي" : directly claims the regulated function.

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## 6. Quick pre-publish checklist
- [ ] Every accounting verb has the client's team or the software (as tool) as actor : not Fourwall the firm.
- [ ] No titles "accountant / auditor / tax advisor" for Fourwall or its staff, in EN or AR.
- [ ] Every page/proposal carrying capability claims carries the §3 disclaimer.
- [ ] AI-agent and auto-post language always paired with "for your review and approval".
- [ ] "Compliant / certified / guaranteed / audit-proof" removed unless counsel-cleared.
- [ ] Arabic copy reviewed by Saudi copywriter + counsel for reserved-title equivalents.
- [ ] Contract uses the three-part structure (§4.1) with approvals (§4.2) and no-accountant (§4.3) clauses.

*Open items for Saudi counsel: exact Arabic reserved-title list; fee/referral rules; 702017 municipal licence step; auto-posting wording; any "compliant/VAT-ready" claim clearance; bank-integration (file import vs API) framing.*

## CEO rule (Amr, 4 Nov 2026)
Technology that performs accounting, bookkeeping, posting, receivables chasing or claims filing is acceptable when presented as a software capability the client uses and approves. Do not soften these to "tracks/drafts only". What stays out: holding Fourwall out as a licensed accounting/audit/tax/zakat provider, assurance or "review" wording, compliance certification, licensed professional titles, and the 702013/702020 descriptors.
